Introduction
Digital Software Solutions LLC (“we”, “our”, or “us”) respects your privacy. This Privacy Policy describes how we handle information when you visit our websites or use our services, including products owned and operated by us such as Agent Watch.
By using our services, you agree to the practices described in this Policy.
Information We Collect
We may collect and store the following types of information:
- Account Information: Name, email address, and phone number when you register or contact us.
- Usage & Technical Data: Pages viewed, actions taken, IP address, browser type, and device information.
- Billing Data: Limited payment-related details (processed through third-party providers) and invoice records.
- Security & Log Data: Login timestamps, authentication events, and security-related actions, such as new API key creation.
How We Use Information
We use collected information to:
- Provide, maintain, and improve our applications and services
- Authenticate users and secure accounts
- Send account-related communications such as login codes, alerts, and billing notices
- Monitor service health, detect abuse, and troubleshoot issues
- Comply with legal or regulatory obligations
SMS & Communication
If you provide your mobile number, we may send SMS messages for:
- One-time codes for login or two-factor authentication
- Password reset confirmations
- Billing and renewal reminders
- Important account or security alerts
These messages are non-marketing. You may opt out of SMS at any time by replying STOP.
Cookies & Similar Technologies
Our websites may use cookies or similar technologies to remember preferences, keep you signed in, and understand how the site is used. You can usually control cookies through your browser settings, but disabling them may impact functionality.
Data Sharing
We do not sell your personal information. We may share information with carefully selected service providers who assist with hosting, payment processing, messaging, or logging. These providers are permitted to process data only as necessary to provide services to us, and must protect it appropriately.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure, but we design our systems with defense-in-depth in mind and continuously work to improve security controls.
Your Rights & Choices
Depending on your location, you may have rights to access, correct, or request deletion of certain information we hold about you. To exercise these rights, contact us using the email below.
You may also opt out of SMS at any time by replying STOP, and adjust email notification preferences where those controls are available in the product.
Contact Us
If you have questions about this Privacy Policy or how your data is used, contact: